Regulatory Compliance
Ensuring our Compliance
🔒Health and Safety Compliance
Legal Basis:
- Health and Safety at Work etc. Act 1974
- The Management of Health and Safety at Work Regulations 1999
- The Housing Health and Safety Rating System (HHSRS) under the Housing Act 2004
Duties:
- Conduct regular risk assessments for communal areas
- Ensure fire safety, proper lighting, and clear access routes
- Maintain trip/slip hazard control (e.g., wet floors, loose paving)
- Ensure asbestos management if applicable (see below)
🔥 2. Fire Safety
Legal Basis:
- Regulatory Reform (Fire Safety) Order 2005
- Fire Safety Act 2021 (post-Grenfell reforms)
Duties:
- Carry out a Fire Risk Assessment of communal areas
- Maintain fire doors, alarms, emergency lighting, and signage
- Keep communal escape routes clear and functional
- Appoint a “Responsible Person” (within the apartments)
🌿 3. Maintenance & Cleaning Standards
Legal Basis:
- Landlord and Tenant Act 1985
- Commonhold and Leasehold Reform Act 2002
- Lease agreements
Duties:
- Keep communal areas clean, safe, and in good decorative order
- Maintain lighting, flooring, gardens, windows, etc.
- Respond to repairs promptly and document works undertaken
- Ensure contractors are insured, competent, and approved
📜 4. Lease Obligations and Service Charges
Legal Basis:
- Landlord and Tenant Act 1985 & 1987
- Commonhold and Leasehold Reform Act 2002
- Leasehold and Freehold Reform Act 2024 - only partly implemented
Duties:
- Comply with the terms of the lease, which may set out the scope of communal maintenance
- Properly account for service charges (reasonable, transparent, and based on actual costs)
- Conduct consultation for major works (Section 20 consultation process)
⚠️ 5. Waste Management
Legal Basis:
- Environmental Protection Act 1990
Duties:
- Ensure safe and sanitary storage and disposal of waste
- Provide adequate bins and recycling facilities
- Prevent fly-tipping or misuse of communal waste areas
📊 6. Reporting and Documentation
Duties:
- Keep records of inspections, repairs, contractor certifications, and complaints
- Ensure data protection when handling tenant or leaseholder details (GDPR compliance)
- Be transparent with residents about costs and works
🔍 7. Other Relevant Standards
- Anti-Money Laundering (AML) - we are not responsible for any tenants and residents have already gone through the process purchasing their homes.
- Know our Customer - we will be vigilant about residents.
- Electrical Safety Regulations - for communal systems and emergency lighting.
- Equality Act 2010 - communal areas must be accessible where required.
- Leasehold Reform Act 2024 (LFRA2024) - we are also taking note of and keeping an eye on the Leasehold and Freehold Reform Act 2024 which is now law although far from being fully implemented.