Privacy Policy
Privacy Policy
Last updated: 11 July 2025
Louise & James Property Management Ltd Trading as L-J Property Management is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Louise & James Property Management Ltd Trading As L-J Property Management
25 West Field Lane, St Osyth, CO16 8GW
Company Registration Number:16442856
Email: louise.mulvey@l-jpropertymanagement.co.uk
2. What Information We Collect
We may collect and process the following types of personal data:
Identity Data: name, title, gender.
Contact Data: address, email address, phone numbers.
Financial Data: payment information, billing details.
Technical Data: IP address, browser type, time zone, device information.
We will NOT collect:
Usage Data: information about how you use our website, products, or services.
Marketing & Communications Data: preferences in receiving marketing from us.
3. How We Collect Your Data
We collect your data through:
Direct interactions (e.g., enquiries, purchases, account registration)
4. Why We Use Your Data
We use your personal data for the following purposes:
To provide services
To manage payments and transactions
To send service communications
To comply with legal obligations
5. Legal Basis for Processing
We rely on one or more of the following legal bases to process your personal data:
Your consent
Performance of a contract
Compliance with a legal obligation
6. Data Sharing and Transfers
We will share your data with:
Service providers (e.g., payment processors, IT support)
Regulatory authorities, where required by law
St Osyth Priory Estate Management Ltd
We do not transfer your data outside the UK or the EEA unless adequate safeguards are in place.
7. Data Retention
We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
8. Your Rights
Under the UK GDPR, you have the right to:
Access your personal data
Rectify inaccurate or incomplete data
Request erasure (“right to be forgotten”)
Restrict or object to processing
Data portability
Withdraw consent at any time
To exercise any of these rights, please contact us at finance@l-jpropertymanagement.co.uk
9. Cookies
We have not instructed our website to collect cookies.
10. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.
11. Complaints
If you are not satisfied with our handling of your data, you have the right to lodge a complaint with the
Information Commissioner’s Office (ICO):
Website: https://ico.org.uk/
Helpline: 0303 123 1113
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.